New and Revised Learning Modules

In response to recent concerns related to fraud detection training, The Texas Department of Motor Vehicles (TxDMV) would like to introduce a new eLearning training series created by the American Association of Motor Vehicle Administrators (AAMVA).

AAMVA’s Fraud Detection & Remediation (FDR) program is the industry’s premier fraud training used by DMV’s, law enforcement, federal agencies, and corporations worldwide. AAMVA’s training modules and supplements develop skills in the authentication of documents in more than 12 categories.

FDR is the most comprehensive anti-fraud toolbox available. The modularized eLearning suite provides invaluable training to anyone handling secure documents or sensitive transactions. Although this training is not mandatory, the TxDMV recognizes the importance of making this training available. Today’s technology-rich environment opens the door for fraudsters to expand their sphere of influence and corrupt the seemingly incorruptible. By arming your staff with knowledge to combat the ever-changing methods of corruption, your county will be playing a vital role in the reduction of fraud and the protection of our citizens.

This training is located on the TxDMV training portal located at https://learningtxdmv.articulate-online.com/Login.aspx. The training is modularized, and with the aid of the AAMVA Fraud Detection and Remediation training implementation plan, your county will be well on its way to protecting itself and from fraud.

Training Modules Include:

FDR Level 1 – Core

• Intro to Fraud
• Security Features
• Counterfeits and Alterations
• People and Actions
• FDR Tools

FDR Level 1 – Driver

• Birth Certificates
• DLs and IDs
• Travel Documents
• Social Security Cards
• Immigration Documents
• Military IDs
• High Quality Counterfeits 1

FDR Level 1 – Vehicle

• Vehicle Documents
• NMVTIS Investigation Tools

FDR Level 2

• Intro to Covert Features
• Expanding the Review
• High Quality Counterfeits 2

FDR for Managers/Administrators

• Administrator’s 15
• Administrator’s 15 Focus Modules
• Internal Fraud for Managers

Documents for download:

• AAMVA’s FDR Implementation Guide
• AAMVA 2018 FDR Level I Job Aid

The Texas Department of Motor Vehicles would like to thank you for joining us in our efforts to reduce fraud and improve the services we provide to the Texas motoring public.

Go To TxDMV Learning Center