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Consumer Protection

The Texas Department of Motor Vehicles works diligently to empower Texans with the information they need to protect themselves or resolve an issue. Besides motor vehicle-related protection, we also can help you to avoid falling prey to fly-by-night moving companies. Let us help you.

TxDMV Smart Buyer Series

Purchasing a motor vehicle will be one of the largest purchases you will ever make aside from buying a home. The Texas Department of Motor Vehicles (TxDMV) is dedicated to helping consumers make informed decisions when buying a motor vehicle.

Motor Vehicle
Crime Prevention Authority

MVCPA LogoThousands of cars are stolen in the state of Texas each year.

Every vehicle, no matter the make, model or year, is a target for thieves.

Learn what you can do to reduce your chances of becoming a victim.


Don't Make a Move
Without Us

householdgoodslogo3We understand moving is stressful and the TxDMV wants to help you to protect yourself. That's why we say "Don't Make A Move Without Us!" By law, Texas movers must be licensed with the TxDMV. If you hire one that isn't, you risk losing your belongings.

Before you hire a mover, first check our Truck Stop, the database that can tell you whether a company is licensed with the TxDMV. A licensed Texas mover will have an "Active" TxDMV certificate number on file.

We also prepared a Moving Checklist to help you with your move. If you do have a problem, we'll try to help. Please take the time to read the information on the following page so you know what steps to take before and after the move.


Texas Lemon Law

LemonLawIf you are having repeated problems getting your new vehicle to operate the way that it should, the Texas Lemon Law may be able to help you get it repurchased, replaced or repaired.

You are required to allow the manufacturer a reasonable opportunity to repair the defect(s) before you may file a complaint for Lemon Law relief. There is a $35 filing fee required with the submission of a Lemon Law complaint. The number of reasonable attempts may vary based upon the defect’s effect on the normal operation of the motor vehicle.


Dealer Closures

iStock 000019356388 SmallWhen a dealer closes unexpectedly, you may find your vehicle registration and title paperwork and related fees were never transferred to the county tax office.

This leaves you without proper ownership evidence for your vehicle.

The first step is to determine the official status of the dealership. Did the dealer go on an extended vacation or did it permanently close?

Did the dealer file for bankruptcy in court?

The official status of the dealership determines your course of action.


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