Open Records

Requesting Public Information

Texas Government Code Chapter 552, also known as the Public Information Act or PIA, gives you the right to access certain government records. The PIA also establishes procedures that governmental bodies must follow when responding to requests for public information. Public Information Act requests are sometimes referred to as open records requests.

In addition to the PIA, TxDMV must comply with 18 U.S.C. Chapter 123 and Transportation Code Chapter 730 when disclosing motor vehicle records. If you are requesting motor vehicle records, you must submit the request on the department's form using the delivery information listed on the form. Please be aware that the department may be required to redact personal information from those records before providing them to you.

If you cannot locate information you are interested in on our website, you may submit a PIA request. To assist us in handling your request as accurately and efficiently as possible, keep in mind the following tips:

  1. Requests for public information must be made in writing.
  2. Include your full name and contact information, including email address if you have one.
  3. Be as specific as possible in describing the information you are seeking. Include date ranges if applicable. We will work with you to narrow or clarify your request to locate the records you are seeking.
  4. Your request must be for records or information that already exists - the PIA does not require an agency to answer questions, perform legal research, or continue to provide records as they are created in the future.
  5. By law, a request is considered to be received during regular business hours (between 8 a.m. and 5 p.m.) on a regular business day (not a state holiday or skeleton crew day).
  6. To expedite our response to your request, you may ask that we redact confidential information prior to releasing it to you.

Please note, the following types of information are not maintained by TxDMV:

  1. Driver License and Driver Records
    Contact the Texas Department of Public Safety

  2. Crash Records and Road Conditions
    Contact the Texas Department of Transportation

  3. Boat Titling and Registration Records
    Contact the Texas Parks & Wildlife Department

Are you requesting motor vehicle records?
If you are requesting any motor vehicle records from TxDMV, such as title histories or vehicle registration information, you must submit your request through a Request for Texas Motor Vehicle Information (Form VTR-275). To be considered complete, the form must specify the type of records being requested in the section provided and you must include a copy of your identification, such as a driver’s license or passport. If your request includes a motor vehicle record that has an associated fee stated on the Form VTR-275, you must include payment in the form of a personal check, money order, or cashier's check made payable to TxDMV. Do not mail cash. You must mail your completed form, a copy of your identification, and any required payment or documentation to the following:

 

By Mail

Texas Department of Motor Vehicles
Vehicle Titles and Registration Division
4000 Jackson Avenue
Austin, TX 78779-0001

 

Are you requesting other records?
If you are requesting other TxDMV records, such as TxDMV enforcement data or files, compiled batch reports from databases, dealer or manufacturer licensing information, motor carrier information, or purchasing information, you must submit your request through one of the following methods:

Through Public Access Link (PAL)
PAL is the quickest, most convenient way to submit your request and receive responsive information. Visit Texas Department of Motor Vehicles Public Access Link (PAL) to select the type of records you are requesting and provide complete contact information for our response.

By Mail

Open Records
Office of General Counsel
Texas Department of Motor Vehicles
4000 Jackson Avenue
Austin, TX 78731

In Person

Attn: Open Records
Office of General Counsel
Texas Department of Motor Vehicles
4000 Jackson Avenue, Building 1
Austin, Texas 78731

Email

Submit requests by email to the TxDMV Office of General Counsel at OpenRecords@TxDMV.gov

PIA requests are handled in the order in which they are received. While TxDMV strives to release records as promptly as possible, the PIA allows agencies up to 10 business days to respond to a request. Depending on the scope of your request, we may need to contact various parts of the agency to ask several different employees to locate and compile responsive records.

Although the PIA creates a presumption that information in the possession of a governmental body is available to the public, exceptions exist that may limit the public disclosure of certain types of confidential, privileged, or sensitive information. If a governmental body believes that requested information is confidential or falls within an exception to disclosure in the PIA, it generally must request a ruling from the Office of the Attorney General (OAG) within 10 business days of receiving the request. The OAG will determine in a letter ruling whether information is excepted from public disclosure or whether it must be released.

The OAG's website contains information on the PIA, including the rights of requestors, the responsibilities of governmental bodies, and procedural information.

Cost of Records

TxDMV may charge for releasing information in compliance with the cost rules established by the OAG. If a request for information will result in charges of more than $40, we will send you a cost estimate before doing any work on the request. You must respond to any written estimate of charges within 10 days or the request will be considered automatically withdrawn.

If estimated costs exceed $100, TxDMV may require a bond, prepayment or deposit.

Law enforcement entities requesting motor vehicle records from TxDMV, such as title history or vehicle registration information, are required to do so using a Form VTR-275-LE. The Form VTR-275-LE is only for law enforcement use and allows TxDMV to promptly provide requested records for free. State law may require TxDMV to redact certain personal information from the motor vehicle records, depending on the law enforcement entity's intended use, as indicated on the form.

Law enforcement must submit a completed Form VTR-275-LE along with a copy of the requesting officer’s credentials, such as an employee ID or badge to LE-VTROpenRecords@txdmv.gov. Officer credentials will be kept confidential. To be considered complete, the requesting officer must specify the type of records being requested in the section provided. The form and credentials may be submitted by mail, fax, or email.

Law enforcement entities requesting other government records, can file an open records request online through TxDMV's Public Access Link (PAL). Other government records would include items such as TxDMV enforcement data or files, compiled batch reports from databases, dealer or manufacturer licensing information, motor carrier information, or purchasing information. A Form VTR-275-LE is not required for requests that do not include motor vehicle records. Requesting through PAL is the quickest, most convenient way to submit a request and receive responsive information. Open records requests may also be sent by email to OpenRecords@TxDMV.gov.

Subpoenas and discovery are not open records requests. To request information through a subpoena or deposition by written questions email the document to: GCO_General@txdmv.gov