Contact Us

Driver License Renewal

The Texas Department of Public Safety (DPS) handles license renewals. To renew your Texas driver license, motorcycle license or identification card, click the link below:

Contact Us Online

Messages submitted through this form are typically addressed within 5 business days.

Please choose the subject you are writing about from the ‘select’ box below

Include the following with all online correspondence when applicable:

  • Vehicle Information (Vehicle Identification Number)
  • First and Last Name
  • Telephone Number
  • County of Residence or Zip Code
  • Detailed description of your comment or concern (background) and explain how we can assist you
  • For dealers, provide your dealer license number or application number
How can we help you?

TxDMV does not issue or renew the Texas driver license. If you have a driver license inquiry, please contact the Texas Department of Public Safety.

  Click Here

You may request government records under the Texas Public Information Act (Texas Government Code, Chapter 552). Please click the link below to visit our Open Records page for more information or to submit a request.

  Open Records Requests

How is the Texas Department of Motor Vehicles Performing?

  TxDMV Customer Feedback Survey

Phone

Our business hours are Monday through Friday, 8AM - 5PM (Central Time). Due to the large number of calls we receive, you may experience longer than average hold times during certain hours.

Our busiest times during the week are Mondays, Tuesdays, and daily 11AM to 2PM. Customers calling outside these times may experience shorter hold times. You may also contact us online by completing the form at the top of this page.

Toll-Free: 1 (888) 368-4689

Local (Austin): (512) 465-3000

Contact Phone Number
ePLATE (formerly eTAG) Helpline 1 (888) 368-4689 or (512) 465-3000
Licensing/Salvage Information (888) 368-4689 or (512) 465-3000
Contact Phone Number Fax
Law Enforcement Assistance Team (512) 465-1243
Advertising (512) 465-4147
Dealer Enforcement/Training (888) 368-4689 or (512) 465-3000
Enforcement Division Administrative Staff (512) 465-4204
Lemon Law (888) 368-4689 or (512) 465-3000
Motor Vehicle Investigations   (512) 465-5651
Motor Carrier Investigations (512) 465-1350 (512) 465-5652
Motor Carrier Enforcement/Training (512) 465-1350 (512) 465-5652
Contact Phone Number
Motor Vehicle Crime Prevention Authority (MVCPA) (512) 465-1485
Office of Administrative Hearings (512) 465-5000
Media Inquiries (512) 465-1484
Specialty License Plates (including Military) (512) 374-5010

Mail

Find Your Local Tax Office & DMV

Please include the following with all correspondence:

  • First and last name
  • Return mailing address
  • Vehicle information (Vehicle Identification Number)
  • Telephone number
  • Email address
  • Detailed description of your comment or concern (background information) and explain how we can assist you
  • For dealers, provide your dealer license number and/or work item number