To discuss an issue, call us toll-free at 1-888-DMVGOTX (368-4689) or locally at (512) 465-3000. Our hours of operation are 7:30 a.m. to 5:30 p.m. Central Time, Monday through Friday. We will:

discuss the issue and try to answer your inquiry immediately by phone,
reply to you within five business days if we are unable to address your issue over the phone, and
update you quarterly if the issue takes more than 90 days to resolve.

US Mail

Send letters to:

Texas Department of Motor Vehicles (TxDMV)
4000 Jackson Ave., Austin, TX 78731

Please include:

your name and mailing address (telephone number/e-mail optional),
a description of your comment or concern, including any background information or underlying facts, and
the specific action or measure you are requesting of us.

Give Us Feedback

We are committed to continually improving our service to you. Your feedback is vital to our mission of providing World Class Customer Service.

If you have a moment, please complete our short survey. You may access it at the link below. Tell us about your experience today. Then, let us know how we can best serve you in the future.

TxDMV Customer Satisfaction Survey