Stay Connected to the Texas Department of Motor Vehicles

 

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The Texas Department of Motor Vehicles (TxDMV) has a new digital subscription service to keep you informed about agency news. Now you can receive TxDMV updates on the topics of your choice and by your preferred delivery method (email or text message).

To Subscribe

It’s quick and easy to sign up. Just click on the envelope icon. You can also find this icon at the bottom of the TxDMV website.

intro

Enter your email address or phone number and click Submit. 

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Confirm your information and set a password (optional).

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From the Success page, click Subscriber Preferences and choose only the topics that interest you. (Note: some topics will ask what region of Texas you live in for location-specific updates.)

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Click Submit to finalize your selections. You also will have the option to sign up to receive information from other state agencies.

GovDelivery other subscribers

To Make Changes to Your Subscriptions

You can manage your subscriptions and make changes anytime by clicking on the envelope icon at the bottom of your email notifications or the TxDMV website. Enter your email address or phone number and click Submit to update your information.

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Put Texas in Your Corner

Put Texas in Your Corner logoMotor vehicle owners in Texas are required by law to register their vehicles annually. Vehicle registration fees contribute almost $1.3 billion a year to build and maintain state and county roads.

By making sure your registration is current, you're paying for roads and making a difference in your own backyard. Plus, you receive the peace of mind that comes from knowing you're in full compliance with the law - meaning no citations, no fines and no headaches.

For these reasons, it's important to "Check the date. Love your state." Put Texas in your corner®." It's not just the law, it's the right thing to do. You may also find out what's great about being a registered Texan and visit us on Facebook.

Television Commercials

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Radio Spots

Media Inquiries

The Texas Department of Motor Vehicles welcomes questions from the news media.

Please send media inquiries via email to This email address is being protected from spambots. You need JavaScript enabled to view it. or call our media contact, Adam Shaivitz, at (512) 465-1484.

If you are not with the news media please call 1-888-368-4689 or visit our main contact page via our website's header.

TxDMV budget and expenditure numbers are available at www.texastransparency.org.

Driver's Privacy Protection Act and Public Information Act

Social Media

Stay on top of the latest news at the TxDMV by liking us on Facebook, subscribing to our YouTube channel and following us on Twitter.

  • facebookTexas Department of Motor Vehicles page

  • facebookRegistered Texan page

  • youtubeTexas Department of Motor Vehicles Channel

  • twitter@TxDMV

Social Media Comments and Questions Guidelines

The Texas Department of Motor Vehicles (TxDMV) welcomes your comments and questions via social media. We’re happy to help you during regular business hours. But please be aware that for some inquiries we may ask you to follow up with us by phone or email, especially if we’ll need your personal information (vehicle identification number, address, etc.) in order to research your question.

The TxDMV strives for effective communication and respectful dialogue on our Facebook page. Any posts or comments that are counter to these guidelines will be removed:

  • Comments must be relevant to the topic of discussion and avoid any malicious, offensive, threatening or profane language as well as any personal attacks.
  • Links to external websites may be deleted if they are not relevant to the topic of discussion or appropriate for all audiences.
  • Do not post any personal information such as your address, phone number or vehicle information.
  • Political campaign messages are prohibited.
  • Solicitations or advertisements are prohibited. This includes promotion or endorsement of any financial, commercial or non-governmental agency.

Our social media sites are hosted outside of the TxDMV website. Please remember that the best way to receive a secure, official, personal response (especially when sensitive information is involved) is to contact our agency through these methods.

Press Releases

2012

Title Date
Media Advisory: Specialty License Plate e-View. October 15, 2012
Texas Honored for Innovative System for Permitting and Routing Oversize/Overweight Trucks. September 5, 2012
Spotlight on TxPROS Highlights Texas’ Innovative System for Permitting and Routing Oversize/Overweight Trucks.  September 4, 2012
 New identification rules for vehicle titling, registration paves way for future automation, enhances public safety. August 9, 2012 
 What’s black and white and read all over? TxDMV releases new general-issue plate. July 16, 2012 
 Media Advisory: Specialty License Plate e-View. July 13, 2012 
 New Research Reveals Auto Crime Myths: Statewide awareness campaign uses reformed criminal to educate Texans during Watch Your Car month. July 2, 2012 
 TxDMV Board Selects Whitney Brewster as New Executive Director. June 27, 2012 
 Texas Auto Burglary and Theft Prevention Authority Announces Statewide Award Winners during Annual Summit. June 25, 2012 
 Texas vehicle dealers can check status of license online. June 11, 2012 
 Military Plates Honor Heroes and Their Families. May 22, 2012 
 Media Advisory: Specialty License Plate e-View. May 18, 2012 
TxDMV Completes Major Equipment Replacement to Enhance Customer Service and Efficiency Statewide. May 3, 2012 
 Officials Warn Texas Consumers of Moving Scams. May 1, 2012 
 TxDMV Cautions Drivers About Crossing the Border with Temporary Paper Plates or Expired Registration Stickers. April 26, 2012 
 TxDMV issues record number of permits. February 27, 2012 
 Media Advisory: Specialty License Plate e-View. February 10, 2012 
 Texas Auto Burglary and Theft Prevention Authority Border Solutions Committee to Discuss Mexican-Texan Issues with Mexican Officials in January. January 11, 2012

 

2011

Title Date
 Media Advisory: Dealer License Advisory Committee to meet in January. December 21, 2011
 Media Advisory: Specialty License Plate e-View. November 14, 2011
 Media Advisory: Specialty License Plate e-View. October 14, 2011
 Media Advisory: SB 529 Advisory Committee to meet. September 30, 2011
 TxDMV Board appoints interim executive director, plans national search to fill agency’s top position September 8, 2011
 Media Advisory: SB 529 Advisory Committee to meet. September 1, 2011
 Media Advisory: Specialty License Plate e-View. August 19, 2011
 New simplified vehicle registration fee structure starts in September July 26, 2011
 Media Advisory: Specialty License Plate e-View. July 25, 2011
 TxDMV Media Advisory: Specialty License Plate e-View. June 24, 2011
 Texas Auto Burglary and Theft Prevention Authority Commemorates 20 Years of Auto Theft Prevention June 13, 2011
 TxDMV introduces eReminder and Title Check - New online services to remember registration renewal date, protect against title fraud. June 7, 2011
 TxDMV Media Advisory: TxDMV Press Conference to introduce two new online consumer services to help Texans protect themselves against title fraud, and remember their registration renewal date June 6, 2011
 TxDMV Media Advisory: TxDMV board chairman issues statement on death of board member. June 4, 2011
 Texans being taken in by online moving company scams, experts offer advice on how to protect yourself when you move May 5, 2011
 TxDMV Media Advisory: Specialty License Plate e-View March 25, 2011
 TxDMV Media Advisory: Specialty License Plate e-View February 18, 2011
 TxDMV Media Advisory: Bad weather office closures. February 1, 2011

 

 

 

 

ABTPA Holiday Campaign

ABTPA Holiday CampaignDuring the holiday season, Santa may not be the only one watching you. Car thieves may be watching you and your car, especially if it is filled with holiday gifts and other valuables left in plain sight. Consumers need to be aware that the holidays are a prime time for thieves to strike.

Television PSAs

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Radio PSAs

Posters

Open Records Requests

TxDMV’s policy is to provide you with the fullest possible access to information. You may request government records under the Texas Public Information Act (Texas Government Code, Chapter 552). Certain exceptions may apply to the disclosure of the information. TxDMV will promptly release the requested information as long as it is not confidential by law, either constitutional, statutory, or by judicial decision; or information for which an exception to disclosure has not been sought.

Request Information

To request information from the Texas Department of Motor Vehicles, please submit your request:

By mail to:

Open Records
Office of General Counsel
Texas Department of Motor Vehicles
4000 Jackson Avenue
Austin, TX 78731

By email to This email address is being protected from spambots. You need JavaScript enabled to view it.

By fax to (512) 465-4112

In person at:

Attn: Open Records
Office of General Counsel
Texas Department of Motor Vehicles
4000 Jackson Avenue, Building 1
Austin, Texas 78731

The Public Information Act

Texas Government Code, Chapter 552, gives you the right to access government records; and an officer for public information and the officer's agent may not ask why you want them. All government information is presumed to be available to the public. Certain exceptions may apply to the disclosure of the information. TxDMV shall promptly release requested information that is not confidential by law, either constitutional, statutory, or by judicial decision, or information for which an exception to disclosure has not been sought.

Rights of Requestors

You have the right to:

  • Prompt access to information that is not confidential or otherwise protected;
  • Receive treatment equal to all other requestors, including accommodation in accordance with the Americans with Disabilities Act (ADA) requirements;
  • Receive certain kinds of information without exceptions, like the voting record of public officials, and other information;
  • Receive a written itemized statement of estimated charges, when charges will exceed $40, in advance of work being started and opportunity to modify the request in response to the itemized statement;
  • Choose whether to inspect the requested information (most often at no charge), receive copies of the information or both;
  • A waiver or reduction of charges if TxDMV determines that access to the information primarily benefits the general public;
  • Receive a copy of the communication from TxDMV asking the Office of the Attorney General for a ruling on whether the information can be withheld under one of the accepted exceptions, or if the communication discloses the requested information, a redacted copy;
  • Lodge a written complaint about overcharges for public information with the Office of the Attorney General. Complaints of other possible violations may be filed with the Travis county or district attorney. If the complaint is against the county or district attorney, the complaint must be filed with the Office of the Attorney General.
Responsibilities of TxDMV

In responding to information requests, TxDMV has the responsibility to:

  • Establish reasonable procedures for inspecting or copying public information and inform requestors of these procedures;
  • Treat all requestors uniformly and shall give to the requestor all reasonable comfort and facility, including accommodation in accordance with ADA requirements;
  • Be informed about open records laws and educate employees on the requirements of those laws;
  • Inform requestors of the estimated charges greater than $40 and any changes in the estimates above 20 percent of the original estimate, and confirm that the requestor accepts the charges, or has amended the request, in writing before finalizing the request;
  • Inform the requestor if the information cannot be provided promptly and set a date and time to provide it within a reasonable time;
  • Request a ruling from the Office of the Attorney General regarding any information TxDMV wishes to withhold, and send a copy of the request for ruling, or a redacted copy, to the requestor;
  • Segregate public information from information that may be withheld and provide that public information promptly;
  • Make a good faith attempt to inform third parties when their proprietary information is being requested from TxDMV;
  • Respond in writing to all written communications from the Office of the Attorney General regarding charges for the information. Respond to the Office of the Attorney General regarding complaints about violations of the Act.
How to Obtain Information
  1. Submit a request by mail, fax, email or in person according to TxDMV's reasonable procedures.
  2. Include enough description and detail about the information request to enable TxDMV to accurately identify and locate the information requested.
  3. Cooperate with TxDMV's reasonable efforts to clarify the type or amount of information requested.
Processing Time

You may review the information you request promptly, and if it cannot be produced within 10 working days, TxDMV will notify you in writing of the reasonable date and time when the information will be available.

Please keep all appointments to inspect records and to pick up copies. Failure to keep appointments may result in losing the opportunity to inspect the information at the time requested.

Cost of Records

You must respond to any written estimate of charges within 10 days of the date TxDMV sent it or the request will be considered automatically withdrawn.

If estimated costs exceed $100.00, TxDMV may require a bond, prepayment or deposit.

You may ask TxDMV to determine whether providing the information primarily benefits the general public, resulting in a waiver or a reduction of charges.

Please make a timely payment for all mutually agreed charges. TxDMV can demand payment of overdue balances exceeeding $100.00, or obtain a security deposit, before processing additional requests from you.

Exceptions

If your request pertains to information that may be withheld due to an exception, by the 10th business day after TxDMV requests your written request, we will:

  1. Request an Attorney General opinion and state which exceptions apply;
  2. Notify the requestor of the referral to the Attorney General; and
  3. Notify third parties if the request involves their proprietary information.

Failure to request an Attorney General opinion and notify you within 10 business days will result in a presumption that the information is open unless there is a compelling reason to withhold it.

Requestors may send a letter to the Attorney General arguing for the release of the requested information, and may review arguments made by TxDMV. If the arguments disclose the requested information, the requestor may obtain a redacted copy.

The Attorney General must issue a decision no later than the 45th working day from the day after the Attorney General received the request for a decision. The Attorney General may request an additional 10 working day extension.

TxDMV may not ask the Attorney General to "reconsider" an opinion.

Complaints

For complaints regarding failure to release public information please contact your local County or District Attorney. In Travis County, you may contact the County Attorney at (512) 854-9415 or the District Attorney at (512) 854-9400.

You may also contact the Office of the Attorney General, Open Records Hotline, at (512) 478-6736 or toll-free at (877) 673-6839.

For complaints regarding overcharges, please contact the Office of the Attorney General by phone at (512) 475-2497 or by fax at (512) 236-6169.

Readily Available
Information

Driver License and Records

For information regarding driver licenses, driver records and commercial license information, please visit the Texas Department of Public Safety website or call 512-424-2080.

Texas Department of Public Safety

Crash Records and Road Conditions

For vehicle crash records and current road conditions, please visit the Texas Department of Transportation's website.

Texas Department of transportation

Boat Titling and Registration

For boat titling and registration, please visit the Texas Parks & Wildlife Department's website.

Texas Parks & Wildlife Department

Boat trailers must be registered through TxDMV

Trailers

Complaints Against Motor Vehicle Dealers

If you want to file a complaint against a dealer, follow these procedures.

Complaints Against Dealers

Motor Carriers

truck-stopTo check if a motor carrier is licensed before you hire them, look them up on our Truck Stop Application.

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phone-dealers

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SPV Calculator

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Calculate the standard presumptive value of your vehicle.

 

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Copyright © 2015 Texas Department of Motor Vehicles. All rights reserved. - 4000 Jackson Ave, Austin, TX 78731