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Texas Department of Motor Vehicles

During Your Move

Mover's Liability

Your mover has a basic liability of 60 cents per pound per article. This means if your 50 pound television is damaged, your mover is liable for a maximum of only $30. Although your mover cannot reduce his liability below 60 cents per pound per article, he may agree in writing to assume a higher level of liability.  Your mover may assess additional fees (sometimes referred to as a valuation fee) for assuming the higher level of liability. Noting a higher level of mover liability (valuation) is not the same as purchasing transit insurance.

Insurance

You may wish to purchase transit insurance to cover loss or damage to your goods, which may be purchased from the mover or an insurance provider. Transit insurance is not regulated by TxDMV or the Texas Department of Insurance, so be sure to read the transit insurance policy and understand the coverage and any deductibles. Your mover is required to provide you with a copy of the policy or other appropriate evidence of insurance purchased through them.

Packing and Loading

Depending upon your agreement with your mover, you may be doing some of the preparation for your move. If you're doing you own packing, be careful about overloading cartons. To avoid damage, do not pack fragile items and heavy items in the same carton. Mark fragile cartons. Do not pack valuables (such as jewelry or money), medications, or important papers to be carried in the mover's truck. The mover is not responsible for these items. Your mover may have additional tips for preparing for your move. Don't be afraid to ask.

Delivery

If you fail to receive your delivery, your property may be put in storage. You will be responsible for any storage charges. Check the condition of your property before signing a delivery receipt or inventory. This includes checking any boxes that you do not intend to unpack immediately. If there is damage or loss, make a written notation on the inventory or moving services contract.

Payment of Charges

You should be prepared to pay the maximum amount of money shown on the written proposal provided by your mover. The proposal must explain when you will be required to pay your mover and what forms of payment are accepted.